Who We Are

This website is operated by Darcie Kent Estate Wines. Our website address is: https://darciekent.wine.

Business name and address:

Darcie Kent Estate Wines
7000 Tesla Road
Livermore, CA 94550
Phone: (925) 243-9039
Fax: (925) 294-4004

What Data We Collect

When you visit our site, we collect basic analytical information (browser type, pages visited, time spent) via Google Analytics and the Facebook Pixel, both loaded through Google Tag Manager. This helps us improve your experience.

When you place an order, we collect personal information such as name, address, phone number, and email for fulfillment and customer service purposes. We do not store payment information; all payment processing is handled securely by WineDirect.

We may also capture your IP address for troubleshooting and diagnostic purposes.

How We Use Your Data

To process and fulfill orders placed through our online store
To communicate with you about your order or inquiry
To send you marketing emails if you opt in or if you’ve made a purchase
To improve our website based on usage analytics
To help troubleshoot website issues

We do not share or sell your data to third parties. We may contact you about other brands we operate, but we do not share customer data between brands.

Cookies

We use cookies to improve your experience on our site. These cookies may be used to:

Track analytics via Google Analytics and Facebook Pixel
Support login functionality, if applicable
Retain screen display choices

No comments are allowed on the site, so no related cookies are stored.

Data Retention

If you place an order or submit an inquiry through our contact form, we retain the data for customer service and recordkeeping. You may request that we delete your data at any time.

Accounts are created only for purchases, not for RSVPs or event attendance. Event tickets are handled via Tock and not through this website.

Your Rights

You may request to:

View the personal data we have about you
Correct any information
Unsubscribe from marketing emails via the link in our emails
Request that your data be deleted (except where required for legal or security purposes)

Data Security

All website traffic is encrypted via SSL. Payment information is never stored on our website but processed securely by WineDirect. Any personal data we store is protected by a secure firewall and is not accessible to the public.

Contact us

If you have any questions about this policy or wish to request, modify, or remove your data, please contact us via our contact form.

This policy may be updated at any time. By visiting or interacting with our website, you agree to the terms of this Privacy Policy.

Website Accessibility Statement

Last updated: June 2025

At Darcie Kent Estate Wines, we believe the internet should be available and accessible to everyone. We are committed to ensuring that our website is accessible to the widest possible audience, regardless of ability or circumstance.

To support this, we aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline best practices for making web content more accessible to people with a wide range of disabilities.

How We Provide Accessibility

Our website uses the UserWay Accessibility Widget, powered by a dedicated accessibility server. This tool helps us improve compliance with accessibility standards by:

Enabling keyboard navigation for users with motor impairments
Providing screen-reader compatibility for blind and visually impaired users
Supporting profiles for epilepsy-safe viewing, ADHD, vision impairments, and cognitive support
Offering font, spacing, contrast, and color adjustments
Allowing users to mute audio, highlight elements, or pause animations

To access these features, click the accessibility icon in the lower corner of the screen. You can also use the Alt+1 keyboard shortcut to open the accessibility menu.

Assistive Technology Compatibility

We strive to support all major browsers and assistive technologies, including:

Screen readers: JAWS, NVDA, VoiceOver, TalkBack
Browsers: Chrome, Safari, Firefox, Microsoft Edge, Opera
Operating systems: Windows and macOS

Ongoing Improvements

We are continuously updating and improving our website to maintain accessibility. While some areas may still be in the process of becoming fully accessible, we are actively working toward full compliance.

Contact Us

If you experience difficulty accessing any part of our website or have suggestions for improvement, please contact us via our contact form.

Privacy Policy

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